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Search results for “online reputation”
Singapore’s Scoot introduces a localized chatbot for digital savvy Chinese travelers
11/19/2020
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11:12:07 PM
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Exemplifying its prowess as a digitally forward entity, Scoot has launched its Chinese chatbot. The move comes at a time when Singapore plans to lift border restrictions on visitors from mainland China.
Are Hong Kong’s global luxury hotel brands headed for an identity crisis?
08/12/2020
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10:22:32 PM
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The Mainland thirst to experience new and different things is at the cornerstone of their adventures abroad.
Online reputation, mobile experience and direct bookings remains focuses
07/31/2018
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9:34:22 PM
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U.S hospitality businesses focused on online reputation management, choosing the right marketing tools to cover global travelers. 87% of those surveyed said that having a mobile enabled website/app is important.
Payments and guest experience: Eliminating the friction
04/21/2020
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9:12:03 PM
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Discussions in payments are less and less about cost savings but more about user experience.
CEO Ji Qi foresees the future of Huazhu as a “world-class hotel company”
11/14/2019
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9:59:36 AM
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The team, led by Qi and Jenny Zhang, is ready for a major leap after being in the business for 14 years. Huazhu is eyeing 10,000 hotels in 3-5 years, and sufficient scale in geographic areas outside China, too.
BCD M&E acquires L37 Creative to enhance its global creative & engagement offering
10/10/2019
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12:17:38 PM
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With a strong brand reputation in the industry, L37 expands BCD M&E’s existing creative and engagement offerings by bringing new ideas and approaches to enrich the attendee experience.
Are you missing out on potential hotel revenue?
07/25/2019
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6:10:27 PM
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Although 60% of guests would like to purchase ancillary services during their stay, there are still a significant number of guests who mention that the services offered were not relevant to them.
TrustYou reveals top performing review sources
07/05/2019
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5:28:43 PM
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Google ranked first in growth for top performing review sources and showed the highest increase in the number of reviews with an impressive plus of 93.37% in 2018.
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